Upcoming Events

June 11, 2009
Three Keys to Beat the Recession: Smart Strategies to Thrive Regardless of the Economy
Sponsor: Independent Practitioners Network
Weston, MA
Curtis will present his timely topic to members of IPN - a group of seasoned, self-employed public relations professionals and small agencies in the greater Boston area. This program will help you learn how to leverage practical customer insight to refine your customer strategy. It will provide practical, take-action-tomorrow learnings based on real-life experiences and hands-on examples drawn from Curtis' experience in consulting to large companies such as Microsoft and Intuit as well as numerous small businesses like yours.

For more information or to register, please click here.

May 26, 2009
So You’re Considering Becoming a Consultant!
Sponsor: Independent Computer Consultants Association/Society of Professional Consultants
Burlington, MA
Curtis will moderate this panel presentation that will provide you with best practice tips, typical beginners' mistakes to avoid, and will answer your questions on consulting and contracting. The assembled panel of experts will also give you seven reasons why you shouldn't become a consultant. This is an opportunity for you to pick the brains of consultants with years of experience. You can't afford to miss it!

For more information or to register, please click here.

May 7, 2009
Three Keys to Beat the Recession: Smart Strategies to Thrive Regardless of the Economy
Sponsor: InnerCity Entrepreneurs (I.C.E)
Westford, MA
Curtis will present on strategies to deal with these tough economic times to prospective students of I.C.E's "StreetWise MBA" Program, which is designed specifically for small business entrepreneurs who want to grow their business.

To register for this event, please click here

Previous Events

May 6, 2009
Three Keys to Beat the Recession: Smart Strategies to Help You Thrive
Sponsor: Society of Professional Consultants
Burlington, MA

April 27, 2009
Three Keys to Beat the Recession: Smart Strategies to Help You Thrive
Sponsor: Society of Professional Consultants
Waltham, MA

For these two upcoming events, Curtis will take his timely topic on thriving during a recession and gear it towards the consulting community. Addressing their specific needs, he will show consultants, among other things, how they can acquire customers-at potentially greater profits-even during these difficult economic times.

To register for these events, please click here

January 21, 2009
Three Keys to Beat the Recession: Smart Strategies to Thrive Regardless of the Economy
Sponsor: InnerCity Entrepreneurs (I.C.E)
Framingham, MA
Curtis will present on strategies to deal with these tough economic times to the graduates of I.C.E's "StreetWise MBA" Program, which is designed specifically for small business entrepreneurs who want to grow their business.

January 14, 2009
Three Keys to Beat the Recession: Smart Strategies to Thrive Regardless of the Economy
Sponsor: New England Women Business Owners
Waltham, MA
Is your revenue drying up? Are your customers delaying purchases? Are current customers becoming more costly to serve? Given the difficult economic times, how do you not only hold onto what you have, but actually acquire more customers-at greater profits? Research has shown that companies that kept their wits about them during major recessions actually grew during the recession and even more rapidly for at least three years afterwards. During this highly interactive workshop, you'll learn the three most critical steps you can take now to protect your current customer base and capture more profitable customers that will stay with you long after the rebound. You'll defy the gloom and doom predictions of everyone around you and actually grow your business through a recession..

September 25, 2008
Straight Talk from the CEO: A Wake-Up Call for Consultants
Sponsor: the New England Chapter of the Institute of Management Consultants
Waltham, MA
Curtis will moderate this eye-opening dinner seminar to find out exactly what CEOs want and need from you during a controversial panel discussion where CEOs have agreed to have a straight talk and frank discussion about what they like and dislike about consultants, how consultants can best provide value, trust, and budding relationships..

March 28, 2008
The End of Boom-and-Bust: How Thought Leading Can Help You Rise to the Top
Sponsors: Breakthrough Business Performance, Emerson Consulting Group, Inc.
Waltham, MA
Curtis will present his methods for using research to inject "fresh thinking" into his industry and client engagements and become a recognized thought leader at the Institute of Management Consultant's New England Chapter Annual Meeting, "How Thought Leading Can Help You Rise to the Top" to be held Friday, March 28, 2008 from 8:30 to 3:30 pm at the Hilton Garden Inn, Waltham, MA. .



June, 2007
Chief Customer Officer Forum - Creating Chief Customer Officers--The Hottest New Title in the C-Suite
Sponsors: CognoData, SAS, IBM
Madrid, Spain
The Chief Customer Officer is the hottest new title in the executive suite. How do you know if you evenneed a CCO? If you do, which of the four types of Chief Customer Officers is best suited for your organization? What do you need to do to install a CCO? This conference will answer these and other questions to help you develop a clear roadmap to provide your customers with what they are demanding: transparency, service, and loyalty.



June 12-14 , 2006
CCSF Annual Retreat - The Chief Customer Officer - Who Are They And What Do They Look Like?
Sponsor: Customer Care & Services Forum
Las Vegas, NV
Within the CCSF membership, we continue to hear distant echoings of a new concept that will serve to sweep away all the walls separating the various functions with customer 'touch points'. This concept is the development of a new C-Level position within the enterprise called the Chief Customer Officer or CCO. So what is the responsibility of a CCO, how do you find them and what is their impact on the ability of organizations to be more customer-driven? This panel of invited Chief Customer Officers will serve to answer these questions and more including some ideas on what a CCO can do for you and how to present the idea back to your organizations after the Retreat. 116 Panelists: Curtis N Bingham, Customer Strategist, Holden Advisors; Mike Miller, Chief Customer Officer, 407 ETR; Jose Lopez, Senior Vice President and Chief Customer Officer, Home Depot; and Helen Burt, Senior Vice President and Chief Customer Officer, Pacific Gas and Electric Company. Moderator: Scott Rennie, Programming and Member Services CCSF



April 8, 2003
Developing and Selling Your ROI Value Proposition
Sponsor: Marketing Roundtable
Sheraton Lexington, MA
Today, customers are buying ROI -- they expect your product or service to save them money or make them more money. They are demanding that you calculate their savings up front and prove to them that you can deliver. In this session, the best ROI panel ever assembled in New England, we'll show you how to do just that. Curtis Bingham -- Predictive Consulting Group, will moderate . Three top experts in helping companies sell ROI -- Dale Troppito, Managing Partner, Gantry Group, Mike Kozub, CMO, MarketSoft, and Krista Hobson, Managing Director, Hobson & Company -- will explore the nuances of ROI selling. Bill Kirwin, THE inventor of "Total Cost of Ownership" from Gartner, and CFO/CPA Frank Finlayson will play the skeptics -- taking the point of view of the customer to demand the vendors' ROI story is valid. We promise you a strong return on your investment in this event.



February 27, 2003
Priceless Advice: Using Unvarnished Truth from Customers to Help Clients Succeed
Sponsor: The Organizational Development Learning Group
Upon analysis, the majority of product and even company failures are a result of companies neglecting their customers while focusing on internal strife, competitors, or even on operational efficiency without a customer-centric purpose. This presentation presents not only the sad side-effects of neglecting customers, but also the positive correlation between the pronounced customer focus required by Demand Chain Management and revenue growth. In addition, it shows how consultants can gather customer data and convert it into business-critical customer insight they can use to give priceless advice to their clients.



December 3, 2002
Priceless Advice: Using Unvarnished Truth from Customers to Help Clients Succeed
Sponsor: The Simmons School of Management
Boston, MA
To be valuable as a consultant, you must be accurate in your recommendations--and there is no better recommendation than one obtained from the customers and prospects of your clients. This presentation introduces the Demand Chain, the customer facing corollary to the Supply Chain that focuses on revenue growth through new customer acquisition, better retention, more profitable relationships, and especially upon customer-centered product and service development. It teaches consultants how to gather the unvarnished truth from customers and prospects: their pain, their needs, and their willingness to purchase. In addition, it shows how consultants can gather customer data and convert it into business-critical customer insight they can use to give priceless advice to their clients.



November, 2002
Getting and Keeping Good Clients
Sponsor: Independent Computer Consultants Association of Boston & Institute of Management Consultants, NE Chapter
Getting & keeping good clients is a huge challenge. This panel discussion discussed attracting customers using a website, including content, design, & search engine placement, as well as strategies for reaching clients in this era of instant gratification and overwhelming information. Curtis Bingham, President of the Predictive Consulting Group will moderate. Distinguished guests include Karl Meissner, Founder of Meissner Software Development, LLC, Nancy B. Finn, President of Communication Resources, Inc. & Geoffrey Day, President of The Consulting Exchange.



October 8, 2002
Priceless Advice: Acquiring and Retaining Clients - Using the VITO Approach to Get New Clients
Sponsor: The Organizational Development Learning Group
Boston, MA
VITO stands for Very Important Top Officer. The term was invented by Tony Parinello. The idea is to reach people who have decision making power, as opposed to spending time with people who may use up your time but actually are in no position to buy your services. Curtis Bingham will help you discover the "pain point", learn how to define who VITO is, and how to contact and find out just what is on VITO's mind.