If you want to dramatically
grow your business, you've come to the right place!
The Predictive Consulting Group helps companies dramatically increase customer acquisition, retention, and per-customer profitability.
Typical results include:
- Increased profit & revenue
- Increased acquisition of the most valuable customers
- Better retention of more profitable customers
- Improved marketing ROI and lower acquisition costs
- Shorter sales cycles
- Reduced price pressure
- Enhanced customer loyalty
- Clear customer value metrics readily available to drive decision-making
- Sustainable competitive advantage
The bottom line? Our clients consistently grow profits 30-50% as a result of engaging us.
Oracle's Jeb Dasteel Awarded the 2009 CCO Council CCO of the Year Award
Announcing the Chief Customer Officer Council
Jeb Dasteel, Chief Customer Officer (CCO) of Oracle, was named the 2009 Chief Customer Officer of the Year last month at the first ever Chief Customer Officer Summit.
Also announced is the formation of the Chief Customer Officer Council, the first-ever peer-led advisory network for CCOs, dedicated to elevating the role of the CCO in establishing business strategy, helping its members grow professionally, and most importantly, helping drive solid, customer-focused results in member organizations.
Please click here for more information.
Curtis Bingham to Publish New Book on Customer Strategy & the Chief Customer Officer
Scheduled to appear in late 2009 under the HRD Press imprint, The Key to Customer Strategy: The Rise of the Chief Customer Officer, explores why many companies are turning to a unifying customer strategy and creating this new CCO executive position to align their sales, marketing and service operations in order to identify, acquire and retain customers more profitably. Read more.
For up-to-the-minute discussion on customer strategy, customer acquisition, retention, differentiation, and the need for in-depth customer insight throughout the organization, visit our blog at http://curtisbingham.com
Have you ever asked yourself any of the following?
- Are you concerned that although youre doing well you
could be doing much better?
- Are you struggling to reach your revenue targets?
- Is it harder to satisfy & retain your customers?
Increasingly, companies are realizing that to bridge these gaps
they must develop an increased understanding of what their customers
need, want, and most especially, are willing to pay for. We may
be able to help you close these gaps and help you reach your true
growth potential as you develop and leverage long-term relationships
to solidify a customer-centric competitive advantage for your
Introducing a new service from PCG — the .
Attend a Customer Insight seminar or a Demand Chain Management seminar! Customer insight is critical to your business and you can't afford to put it off, nor can you take too much time off to gain it. Thus, we've tightly compressed a large volume of information into one day so you can quickly return and utilize you newly gained smarts.
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dedicated to increasing customer acquisition, retention, and profitability and to address the specific needs of the Chief Customer Officer.